Sys 1 Customer Interaction FWF JMP

**Definition**: What are the experiences of clients & staff that we aspire to?

Includes information about customers or clients and their concerns, buying decisions, services, users, having the right customers, members, beneficiaries, residents, citizens, business process partners--internal customers information.

**What Traffic Signal color indicates the overall state of activities in the Customer Interaction Sphere?** * [ ] RED = Stop * [x] YELLOW = Caution * [ ] GREEN = Go * [ ] BLUE = Unsure

# Assessment:

digraph { ranksep=.2; size = "7.5,7.5"; rankdir=BT node [shape=circle, fontsize=10] edge [penwidth=2] ratio=1.5 //edge [style=invis] node [width=1 style=filled shape=circle fontcolor=black color=black penwidth=2 fillcolor=white fixedsize=true] 0 [style=invis] 1 [label="Sys 1\nCustomer\nInteraction\nFWF\nJMP"] [fillcolor=yellow] //2 [label="Sys 1\nStaffing\nFWF\nJMP"] [fillcolor=yellow] //3 [label="Sys 2\nOrganizing\nInfrastructure\nCVCP\nJMP"][fillcolor=yellow] //4 [label="Sys 1\nMarketing\nSales\nFWF\nJMP"][fillcolor=pink] //5 [label="Sys 3\nLearning\nDesign\nImprovement\nFWF\nJMP"][fillcolor=green1] //6 [label="Sys 3\nOperating\nTactics\nFWF\nJMP"][fillcolor=yellow] //7 [label="Sys 3\nResource\nAllocation\nFWF\nJMP"][fillcolor=lightblue] //8 [label="Sys 4\nStrategy\nFWF\nJMP"][fillcolor=lightblue] //9 [label="Sys 4\nMarket\nComm\nFWF\nJMP"][fillcolor=lightblue] //10 [label="Sys 5\nLeading\nFWF\nJMP"][fillcolor=green1] //11 [label="Sys 5\nCulture\nFWF\nJMP"] [fillcolor=green1] n[style=invis] }

# Notes:

We do have a number of users with varying activity and we have a number of servers and server administrators and we have a number of FedWiki architects-programers. We should keep track of the numbers and the input from these three types of users.

It seems that we should have a customer generated FedWiki Product Backlog List presented in the FedWiki.